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Reach
Issue 6 2014
W
elcome to the rst 2014 edition of Reach. It’s certainly been an eventful few
months in terms of the weather across the country, as our front cover picture
shows. Our feature article on the weather, page 10-11, shows just how critical
effective communications are in situations where every second counts. The Airwave
Network covers over 99% of Great Britain’s landmass, including very remote areas, and is
proven to work when other networks fail. It provides a vital lifeline, and proved its worth
during the storms when communities were left without power and phone coverage. Indeed
Airwave itself was affected by the power cuts with 75 of our base stations losing power,
but all remained operational thanks to our unique back up system.
Although the storms were accurately tracked and reported by the meteorologists, our rst
responder customers must be ready to tackle emergency situations that happen without notice.
The piece on page 18-19 detailing how the emergency services plan for and practice their response
procedures illustrates just how much we rely on the emergency responders professionals. The co-
operation of the different agencies is essential, as is their ability to communicate immediately with all
agencies involved in the incident. Because all emergency services use the Airwave Service, they can
co-ordinate their responses to serious incidents – in fact our research shows that every week around
13% of all calls on the Airwave Network involve the response of more than one agency.
We also give you the unique view of Airwave employee Dom Robertson. As well as being a
valued member of staff for us, Dom is also a paramedic – so sees critical communications from
both the provider and the user viewpoint. Read his story on page 23.
This year brings exciting new developments, particularly in the area of mobile data. Airwave’s
4GMax solution is already in use by Surrey Police – nd out how it works, and the huge potential
that it offers, on page 24-26.
As always, your input to Reach and your comments are invaluable
– please do get in touch via
Sue Quigley, Editor
From the Editor
A limited number of printed copies of Reach are available
– please let us know if you would like extra copies.
Sue Quigley
Editor
Corporate
Communications
Manager
Sue Jones
Editor in Chief
Head of Marketing
MEET THE TEAM
Helen Bleasdale
Reporter
Media Relations
Manager
Issue6 •2014 •Theof cialmagazine forusersof theAirwaveService
The Storm Force
At your Service
Deliveringdedicatedworld-class support
Major incidentmanagement inaction
4GMax
Paving theway formissioncriticalLTE
©Airwave Solutions Ltd.All rights reserved.
AIRWAVE and the AIRWAVE logo are registered
trademarks of Airwave Solutions Ltd
No part of this publication may be reproduced or
transmitted in any form or by any means, including
photocopying and recording, without permission.
To the extent permitted at law, no responsibility or liability
can be accepted by Airwave Solutions Ltd, the Editor, or
contributors for action taken as a result of information
contained in this publication.The views expressed in this
publication by any contributor are not necessarily those of
the Editor and or Airwave Solutions Ltd.
Readers should obtain speci c advice and or
information when dealing with speci c situations.
Published by Fonthill Creative, Jesses Farm, Snow Hill,
Dinton, Salisbury SP3 5HN.Tel: 01722 717057.
01
Eyes in the sky
Helping BTP to reduce crime
02-04
Co-operation and collaboration
An overview of JESIP
05
Helping hands
The regeneration of a community asset
06-07
Champion communications
New radios support Wimbledon’s Master Plan
08-09
Enhanced Insite
New dashboard delivers for TVP
10-11
Whatever the weather
Storms show value of robust procedures
12-13
Streamlined services
Lancashire Police benet from mobile data
14-15
The Service Centre
Unrivalled support for public safety
16-17
Creating capacity on demand
Advance planning for the
Commonwealth Games
18-19
Expecting the unexpected
Practising for a major incident response
20-22
Making the most of the Service
End user engagement
with the Ambulance Trust
22
Demonstrating capabilities in a crisis
Airwave on show
23
A view from both sides
Prole of Client Director and paramedic
Dom Robertson
24-26
Preparing the way for
mission-critical mobile data
How 4GMax delivers LTE-type benets today
27
Bridging the gap
Cheshire Constabulary custodians join theory
with practice
28
Happy birthday!
Air Ambulance celebrates ten year anniversary
29
National Child Victims of Crime
Awareness Week
29
The advance of the apprentices
Inside …
Front cover image courtesy of Ken Clark
– see pages 10-11
