Reach
Issue 8 2015
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1
W
elcome to the first edition of Reach for 2015 – the eighth edition of the
magazine. The events that destabilised the world in the first few weeks of this
year – the attacks in Paris, the loss of the AirAsia plane, and the ongoing battle
against the Ebola virus – all serve to highlight the tremendous work being carried out by
the emergency services and first responders around the world – they are the foundation
on which our safety and security is built, and we are indebted.
Our feature article (pages 12-16) for this edition is about Heathrow Airport, and how its teams
work together to ensure the highest levels of safety and security – this really is a textbook
example of embedding best practice. The nationwide upgrade of the Ministry of Defence (MOD)
Barrack Security Radio system (pages 8-9) across Great Britain has been completed. The
new system provides secure, reliable and responsive communications by taking advantage of
Airwave’s Emergency Services Network (ESN) and service support capability.
We have two distinguished writers in this edition – Hayden Newton, former Chief Executive
Officer of the East of England Ambulance Service (EEAST), and Sheridan Nye from Frost
and Sullivan. Both have illuminating views on critical communications, from different
perspectives – find out what they think on pages 2-6 and 20-22. We also take a look at
Aik Saath, a Slough-based charity comprising a notable group of young people dedicated
to supporting young peacemakers – see page 7.
2014 was a particularly busy year for Airwave, with the Glasgow 2014 Commonwealth
Games, the NATO 2014 Summit in Wales and the Invictus Games at London’s Queen Elizabeth
Olympic Park. You can read about the NATO Summit in more detail on pages 26-27.
We also opened a new office in Dubai in response to increasing demand for our experience and
knowledge in building, maintaining and operating Airwave’s ESN in Great Britain. The office will serve
as a hub to advise Middle Eastern customers on critical communications, and is profiled on page 23.
As always, we welcome your comments, and ideas you have for stories in future editions of
Reach – please do email me at
.
Helen Bleasdale, Editor
From the Editor
Helen Bleasdale
Editor
Sue Jones
Editor in Chief
MEET THE TEAM
Amanda Sehmar
Editorial Coordinator
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To the extent permitted at law, no responsibility or liability
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Readers should obtain specific advice and or
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Published by Fonthill Creative, Jesses Farm, Snow Hill,
Dinton, Salisbury SP3 5HN.Tel: 01722 717057.
02-06
The challenges of change
Guest writer Hayden Newton looks
at the role of communications technology
07
Tomorrow’s entrepreneurs
Slough charity gets a helping hand
08-09
Ministry of Defence upgrade project
160 barracks equipped in just six months
10-11
Profiling the Surrey Police partnership
MP sees how new services mean better support
12-16
A textbook example of embedding
best practice
Talking teamwork at London Heathrow
17
Enhancing the ESN
Looking forward to LTE
18-19
The digital transformation
Less paper, less cost, more efficiencies
20-22
Making the most of mobile broadband
Guest writer Sheridan Nye considers the
applications of today and tomorrow
23
A new centre of excellence
Airwave opens offices in Dubai to serve the
United Arab Emirates
24-25
The RNLI Flood Rescue Team
On call 24/7 to help those affected by flooding
26-27
World leaders come to Wales
How the Airwave team supported the
NATO Summit
28-29
The class of 2014
– meet the apprentices
The new recruits learning the ropes
Inside …
Front cover pic: Gary Barthram, Senior Airport
Fire Manager, Heathrow Airport Fire and Rescue
Issue8 •2015 •Theof cialmagazine forusersof theAirwaveService
Embedding
best practice
Meeting the
challenges
of change –
the role of
technology
How Heathrow communicates
Delivering the
digital policing
transformation
NATO Summit
– a faultless
performance
iCover_REACH8.indd 1
17/02/2015 15:38
A limited number
of printed copies
of Reach are
available – please
let us know if
you would like
extra copies.
